Abuse Handling Policy

Scope

This policy covers misuse of Bisup infrastructure and services, including malware, phishing, spam, copyright/trademark violations, illegal content, harassment, and network attacks.

Reporting abuse

Report abuse to contact@bisup.com with details such as URLs, logs, headers, timestamps, and any supporting evidence. We may request additional information to validate reports.

Investigation and actions

• We acknowledge valid reports and begin review promptly.
• We may suspend content or services that pose immediate risk.
• We notify affected customers when appropriate and request remediation.
• Confirmed violations may result in warnings, restrictions, suspension, or termination.

Customer responsibilities

Customers must secure their accounts, promptly patch software, and respond to abuse notifications in a timely manner. Failure to remediate may lead to service suspension or termination.

Law enforcement and third parties

We cooperate with lawful requests from authorities and may share information as required by law or to protect our users and platform.

Appeals

If you believe an enforcement action was taken in error, contact us at contact@bisup.com with relevant evidence for review.

Policy changes

We may change or modify this Abuse Handling Policy in the future. By continuing to use our website or services after updates are posted, you acknowledge and accept the updated policy.